Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Welcome

Gigi & Lala strives to create unique handmade items and accessories, gift-worthy items that are one-of-a-kind. Each item is handcrafted from the highest quality materials. We hope you enjoy our products and welcome your feedback! Please don't hesitate to contact us for special orders, customization, or special requests. We promise to respond quickly.

Payments

Gigi & Lala accepts the following forms of payment
*PayPal
*Direct Checkout
*Etsy Gift Cards

Shipping

All orders will be shipped in 5-7 business days, first-class through the USPS. After you place your order, we will send you a message with our thanks and your shipping information. We will send you a tracking number when your package is on its way!
If you need a rush order, please contact us to work out the details.

Refunds

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

All sales are final. We are certain you will love our creations, however, if you are not happy with your items for any reason, please let us know how we can rectify the situation.

Additional

Please contact us with any custom requests--we would love to work with you!

Legal imprint